About the book
BUSINESS PROCESS MANAGEMENT AND DECISION SUPPORT SYSTEMS combines the existing Business Process with the Decision Support System as a solution technology providing insights to the reader how to conceptualize a business process of an existing enterprise, evaluate and audit its requirement for optimum performance and throughput in terms of performance of process, product, people, problems and proposals for innovative improved solutions. The readers both students and researchers can design the solution strategy for corporate business.
The book describes the Business Process Management with respect to Business activity monitoring, Business intelligence, Business process automation, Business re-engineering and Business enterprise planning.
The second part of the book takes care of decision support system for big business setups and enterprises and an overview of Decision Support Systems, Data warehousing, access, analysis and visualization, The architecture of decision support system development, Hardware/Software user interface, Expert system for decision support, Executive support system, Geographical information system and Group decision support system.
Foreword / Acknowledgement / Business Process Management: Business Process Management / Business Activity Monitoring / Business Intelligence / Business Process Re-Engineering / Enterprise Planning System / Workflow Paradigm / Enterprise Relationship Management (ERM) / Decision Support System: Decision Support System / Data Warehousing, Access, Analysis and Visualization / Simulation and Decision Support System Development / Group Support System / Executive Information System / Expert System / Knowledge Engineering Systems / Geographic Information Systems / Index.
Undergraduate and Postgraduate Students, Professionals and Researchers