This book is a general introduction to modern office communication techniques, introducing its readership to the equipment used in practice and its connection with ISDN technology. High importance is attached to the desktop PC, which is the essential means of communication. There is a detailed description given of the installation of ISDN-hardware and software. In addition, the focus is on PC-based and aided telephony, fax transmission, file transfer, dial-up network connection and Internet connectivity via ISDN.

Preface / Fundamentals: ISDN-Communications Technology / Configuration of an ISDN Subscriber Connection / The SO-bus as User Interface / Services and User Facilities / ISDN Private Digital Exchanges (ISPBX) / ISDN-Telephony: ISDN-Telephone and Telphony User Facilities / Practical Exercises-ISDN Telephone System / A PC as Universal ISDN Terminal Device: The CAPI Interface / Installation and Configuration of the Communications Software / PC-based and PC-aided Telephony / Fax Transmission / File Transfer / PC-Remote Control / Dial-Up Network Connection of Remote PC’s / Internet Connectivity via ISDN with Dial-Up Networking / Appendix: Abbreviations / Some Examples of Internet Addresses / Literature References / Hardware and Software Requirements for Practice in Office Communications

Undergraduate students and Teachers